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Privacy Policy

IamHere Software Labs Private Limited built the IamHere app as a Free app. This SERVICE is provided by IamHere Software Labs Private Limited at no cost and is intended for use as is. This page is used to inform app users regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service.

If you choose to use our Service, then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.

The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible at IamHere unless otherwise defined in this Privacy Policy.

Information Collection and Use

For a better experience, while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to, on user approval – Precise Location, Access to Camera, Access to Microphone, Read Phone State, Get Account Information, Read Contacts, Access to Phone Storage, Read and Receive SMS. The information that we request will be retained by us and used as described in this privacy policy. However, there will be no tolerance for objectionable content or abuse from users. Any such data will be removed by IamHere and strict action will be taken, including the ejection of the offending user.

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located. Once you leave our website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.The app does use third party services that may collect information used to identify you.Link to privacy policy of third party service providers used by the app

Google Play Services | Apple Services

Payment

We use Razorpay for processing payments. We/Razorpay do not store your card data on their servers. The data is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS) when processing payment. Your purchase transaction data is only used as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is not saved.

Our payment gateway adheres to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. For more insight, you may also want to read terms and conditions of razorpay on https://razorpay.com

Log Data

We want to inform you that whenever you use our Service, in a case of an error in the app we collect data and information (through third party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilizing our Service, the time and date of your use of the Service, and other statistics.

Cookies

Cookies are files with small amount of data that is commonly used an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your device internal memory. This Service does not use these cookies explicitly. However, the app may use third party code and libraries that use cookies to collection information and to improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service.

Service Providers

We may employ third-party companies and individuals due to the following reasons:

  • To facilitate our Service;
  • To provide the Service on our behalf;
  • To perform Service-related services; or
  • To assist us in analyzing how our Service is used.

We want to inform users of this Service that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

Security

We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

Disclosure

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

Age of Consent

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

Links to Other Sites

This Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Changes to This Privacy Policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. If we are acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us or by sending a mail to admin@iamhere.mobi or by calling +91 96863 54020.


Permissions

We need the following permissions on your phone for the complete functioning of the IamHere app. None of these permissions is used to take ANY data from your Phone without your knowledge.

  • Location
    To show recommendations based on your current location or to facilitate easy selection of current location while you create your Avatars or Events
  • Storage
    To store your Profile picture and other Media including your Stories locally on your Phone memory, we will not take any data from your storage directly unless you upload a file
  • Camera
    If you need to use your camera to post your Profile Picture or other Media including your Stories, we need access to your Camera, but the app will not invoke your camera without your explicit trigger
  • SMS
    To auto-read your OTP SMS so you do not have type it during registration
  • Phone
    To detect your Phone Calling state, so that the app can pause audio / video playback when you are playing them on Chat
  • Contacts
    To let you know who of your contacts are on IamHere app so you can know their Avatars, we never store your contacts on our Servers
  • Microphone
    If you need to send voice message on the Chat window, we need permission for your Microphone